Improve Your Leadership. Guaranteed.

Learn how to build teams with higher productivity, lower turnover and enhanced innovation.

For leaders who want to make a difference

New Managers

You want to learn how to support your team with a leadership framework you can use throughout your career.

Managers Under Pressure

You manage a team that you KNOW can do better but you’re not sure where to start or you’ve tried things with mixed results.

Experienced Managers

You want to update your leadership skills with a modern approach that is both human-centric and performance-oriented.

How the course works

Improve Leader Impact

Benchmark Your Team

Measure Again

It starts with Conductor’s Team Benchmark. This validated 4-minute survey instrument provides deep insights about your team’s functioning and how you can impact it.

Bring your results from the Team Benchmark into the course. As you learn the core leadership principles, you’ll see how you can start to apply them immediately to support your team.

Once you’ve finished the course, do the Team Benchmark again to see how far you’ve come. The best leaders are constantly growing, and fresh results give you new insights every time.

Transform your team

While you learn about leadership, you’ll use the course material to directly address your team’s aspirations and challenges.

You’ll distill your experience into a detailed 90-day action plan that is guaranteed to reshape your leadership approach and boost your team’s dynamics.

“This course set us up for continuing success.”

Jacqui Leonard, Manager, Anglicare

After completing this course…

You’ll be ready to transform your team.

You’ll have crafted a six-page 90-day action plan, custom-designed to boost your team’s capabilities.

Your plan will be reviewed by the course instructor and your peers, and you’ll present your finished plan to the class on Graduation Day.

You’ll be ready!

You’ll have the confidence to achieve your team’s performance targets.

You’ll understand 25 neuroscience-related dynamics that shape workplace behaviour. These dynamics are known to drag or drive team performance. Your new insights give you the clarity and the tools to unlock the potential you know is in your team.

You’ll own a leadership framework you’ll use the rest of your life.

You’ll be a different person.

You’ll have learned and practiced the Four Leadership Fundamentals. You’ll understand 10X Power Dynamic and how it gets in the way of good leadership. You’ll know the Five Social Domains and how they impact team dynamics. You’ll be expert in the Circular Leadership framework that integrates it all.

“Best investment I have made so far in my business.”

Christine Mudavanhu, DEI Strategist, Australia

Course syllabus

The Leadership Benchmark

You’ll meet your instructor and your fellow leaders.* You’ll learn how to administer the benchmark survey to your team.

Extending The Leadership Framework

You’ll learn the benefits of extending accountability loops to include human and team dynamics, and you’ll start to work with the key drivers of workplace behaviour.

How To Confirm Team Objectives

You’ll explore the concepts of trust and psychological safety and our role as leaders to shape them. You’ll examine your organisational structure using a Circular Delivery model and you’ll see how the 10X Power Dynamic distorts normal interactions.

Supporting Individuals Effectively

You’ll learn how fairness, recognition and autonomy impacts people’s ability to work effectively and you’ll discover how to improve them.

Strengthening Team Dynamics

You’ll discover how important relatedness and equity are to the people in your team. You’ll explore how safety and inclusion and belonging impact our ability to work.

How To Build Accountability

You’ll view accountability from several perspectives and examine its relationship to trust and team performance. You’ll understand what part empowerment plays in accountability structures.

Building A Plan That Levels-Up The Team

You’ll put everything you’ve learned into your 90-day plan dedicated to making your team reach its fullest potential.

These Courses Include…

  • 5+ hours of video

  • 12 top-flight articles

  • Access to our world-class, proprietary benchmarking tool

  • Over 10 hours of live sessions with an international peer group*

  • Facilitated by experienced business coaches

*Depending on course selection

  • The Circular Leadership course provides leaders at all levels with the tools, insights and practical skills to improve employee productivity and engagement.

    As an HR professional working with a variety of organisations both locally and globally, I have seen a seismic shift toward transparent authentic leadership as the vital ingredient for the success of any business and its employees. Not all leaders have this capability.

    The Circular Leadership program provides leaders at all levels, as individuals or as a team, the tools, insights and practical skills to be that positive influence and lead by example. The content is current, relatable and enlightening. I found its use of survey data to identify specific issues and transform into real solutions though the leaders live learnings a truly unique offering.

    I believe any organisation would find Circular Leadership a substantial benefit not only to the development of its leaders but also a subsequent improvement of their employees engagement, productivity and overall happiness.

Debra Thompson, Executive Coach, Australia

Meet the programme director and lead facilitator

Alex Glassey

The debate is over. Research convincingly shows that leaders make the difference between high-performing teams and all the other teams.

In the last 30 years I have seen this first-hand. I’ve led scores of teams, coached hundreds of leaders, and studied leadership in thousands of workers around the world.

I emigrated to Canada as a kid, built a couple of successful companies (after I grew up!) and earned my MBA at Kellogg School of Management. My sole focus in the past five years has been researching my passion:

How do leaders support their people to maximize their team’s performance?

This course teaches the four leadership fundamentals to busy managers who KNOW their teams could do more. The course is for those who want something practical that will start making a difference right away.

I'll share with you everything I know: from mistakes and successes to the proprietary tools that will give you insights you'll get nowhere else.

If you want your team to reach its performance potential, this course is for you.

Short Bio

Alex studies the effects of human-centric leadership on organizational performance. He is cofounder and Head of Innovation at Conductor Software which measures leadership in organizations around the world. Alex lives on gorgeous Vancouver Island where you can find him hiking and sea kayaking.

Connect on LinkedIn.
Email: Alex@ConductorSoftware.com

  • Your course—which is a wonderful learning experience—has genuinely changed my perspective, and is making me a better leader.

    I’ve been thinking about your session this morning on accountability, and the previous sessions all day and I wanted to send through some feedback.

    The way you have presented the information each week has been thoughtful, considered and I’ve found it to be overall a wonderful learning experience. Each week I’m given things to think about that have genuinely changed my behaviour and the way I’m acting with my team for the better.

    I’m not quite sure what’s so good about the progression of learning but personally I’ve found it to be just enough to be comfortable so that I’m not overwhelmed but rather empowered to take a few learnings and implement some new strategies.

    I found todays session particularly enlightening and it clarified a few pitfalls of mine in the past and allowed me to reflect and clarify what went wrong, and how I could adjust my thinking or behaviour in the future. I know it is making me a better leader, I'm still very early in my journey.

    Your sessions have genuinely changed not only my behaviour but my perception and perspective of what it is to lead. I suppose I’ve always operated on instinct and your teaching has given me a language and a framework to understand why I have particular instincts and challenged me to communicate how and why. It’s given me a whole new way to look at things.

    I have really enjoyed learning from you. It’s been a privilege. I’m sure I could do this course 100 times and learn something new each time. I know I have so much more to learn but I do feel like you’ve given a lot more clarity on what it is to be a good leader.

    Thank you very much for your knowledge, generosity and kind spirit.

Claire Feeney, Head of Education, Stile

LEAD BETTER

EXECUTIVE

1-on-1 sessions focused on senior-level challenges

US$10,000

ONE TIME

LIMITED AVAILABILITY

  • Access to all course content:
    - 5+ hours of video with Alex Glassey
    - 12 top-flight articles
    - integrated workbook
    - checklists

  • Access to our proprietary assessment tool

  • Detailed feedback on your final assignment from an experienced leadership coach

  • Email support PLUS ‘AfterClass’ hours PLUS ‘Anytime Messaging’

  • “Flipped classroom=” model with seven live Zoom lessons

  • An experienced executive facilitator

  • Discussions tuned to your specific challenges

COHORT

Learn and discuss with like-minded peers.

US$3,500

ONE TIME

NEW COHORTS IN 2024

  • Access to all course content:
    - 5+ hours of video with Alex Glassey
    - 12 top-flight articles
    - integrated workbook
    - checklists

  • Access to our proprietary assessment tool

  • Detailed feedback on your final assignment from an experienced leadership coach.

  • Email support PLUS ‘AfterClass’ hours

  • “Flipped classroom” model with 7 live lessons (using Zoom)

  • International peers

  • An experienced facilitator

  • You’ll focus on your team’s unique challenges and opportunities.

ENTERPRISE

Groups of 5 - 500 leaders.

CHOOSE YOUR SCHEDULE

  • Access to all course content:
    - 5+ hours of video with Alex Glassey
    - 12 top-flight articles
    - integrated workbook
    - checklists

  • Access to our proprietary assessment tool

  • Detailed feedback on your final assignment from an experienced leadership coach.

  • Email support PLUS ‘AfterClass’ hours

  • “Flipped classroom” model with 7 live lessons

  • An experienced facilitator

  • Tailored curriculum to focus on your group’s unique culture and challenges.

For organisations wishing to train five or more leaders with a specific focus on their unique culture and challenges.

More course feedback

“…gentle, supportive, constructive – and very effective.” – Michael S.

“LOVE the survey and how useful all the data was.” – Katrina D.P.

“Excellent opportunity to learn how to make a fantastic team.” - Peter G.

“The shared language and understanding paved the way for very productive conversations that improved the way we operate.” - Alexandra R.

“Fabulous.” - Andy S.

Frequently Asked Questions

  • A great question and we knew you’d ask it! 😄

    The ROI depends on what your team does and how well it's currently doing. Here are some things to consider:

    • What would it be worth if your team was 10% more productive? 20%?

    • What does it cost to replace somebody? How much would your organisation save if nobody left your team in the next 12 months?

    • Is innovation part of your team's mandate? What about customer service? Are these things important to your organisation?

  • Your time is SO valuable. You could spend weeks sifting through a mountain of free, confusing, and contradictory stuff.

    And you won't find leading edge thinking and tools on YouTube, and you can't ask questions or get real-time guidance from a book.

    You want an expert to provide you with a proven approach you can apply immediately in your team.

  • I am confident you'll achieve the outcomes if you set aside the time to do this:

    • Watch all the videos and read the recommended articles (about an hour per module.)

    • Carefully do the recommended action items (about 30 minutes per module.)

    • If your course has live sessions, show up to all of them (90 minutes per session.)

    • Prepare your final presentation and submit it for review.

    Assuming 1 module per week then you should set aside 2 1/2 to 3 hours per week.

  • There is time during each live session to get your questions answered.

    In addition, the instructor will stay “AfterHours” if you need to discuss something at length.

    Between sessions, or if you’re taking the self-paced course, questions will be answered by email or Loom.

  • No way, that’s your job! 👍

    My job is to empower you to better understand your team’s dynamics and their impact on productivity. I'll teach you a model that will allow you to understand what your team needs from you and how to provide it.

    The combination of your industry, your team and its goals creates a unique scenario that needs your specific insights and skills. This course provides additional tools that help you do your job even better.

  • We only provide refunds in extenuating circumstances or as part of our money-back guarantee (see above).

    Keep in mind that you have full access to the course material for a year. This should give you the flexibility you need to successfully complete the course.

  • Send ‘em over!

    Email your questions to me at alex@conductorsoftware.com